At MSS Interior Designing, we aim to provide professional interior design services and a clear project experience for our clients. This Refund Policy explains the general conditions applicable to payments, bookings and refund requests.
Initial project enquiries and general discussions submitted through our website do not normally involve any payment. Submitting an enquiry does not create a financial obligation unless a separate service or consultation is agreed upon.
For projects that require an advance or booking payment, the applicable payment terms will be communicated and agreed upon before the project begins.
Advance payments may be used to reserve project resources, initiate design work, planning, procurement or other activities associated with the agreed project scope.
Refund eligibility depends on the nature and stage of the project, the services already provided and the terms agreed between MSS Interior Designing and the client.
Where applicable, any refundable amount will be determined after considering work already completed, materials or services procured, third-party expenses and other applicable project costs.
Payments related to services already completed, customized design work, approved materials, procurement, third-party services or expenses already incurred on behalf of the client may not be refundable.
If a client wishes to cancel a project after work has started, the refund, if any, will depend on the stage of the project and the agreed payment terms.
Clients are encouraged to contact our team as soon as possible if they wish to discuss project cancellation.
Once materials, products or third-party services have been ordered, purchased or customized for a project, refunds may be subject to the policies of the respective supplier, manufacturer or service provider.
Design concepts, layouts, drawings, planning and other customized creative work may involve professional time and resources. Payments related to completed or substantially completed design work may therefore not be refundable.
To request a refund or discuss a payment-related concern, please contact MSS Interior Designing using the contact details provided below.
Please include relevant project or payment details so that our team can review the request properly.
If a refund is approved, the applicable amount will generally be processed using the original payment method or another mutually agreed method, subject to applicable payment provider and banking procedures.
The time required for a refund to reflect in the client's account may depend on the payment method, bank or payment service provider involved.
MSS Interior Designing may update this Refund Policy from time to time. Any changes will be published on this page with the revised date.
If you have any questions regarding payments, cancellations or refunds, please contact us using the details below.
MSS Interior Designing
Room No. 6, 2nd Floor, Siddiqui Plaza, Main Road, Anishabad, Near Anishabad Golumber, Patna, Bihar - 800002
Last Updated: August 2026
